Swaastik Fit India FAQs

Electrode plates conduct electricity during electrolysis. Titanium is commonly used as a base material because of its strength and corrosion resistance, while a platinum coating can support the electrochemical process. Plate count, coating quality, active surface area, construction, and operating conditions all matter. Ask Swaastik for the technical specifications of the particular model you are considering.

Swaastik Fit India · Product information and customer guidance

A higher plate count does not automatically mean better water or better health outcomes. Performance also depends on electrode design, electrical power, water conductivity, flow rate, and the machine's construction. Compare the specifications and tested performance of individual models rather than choosing on plate count alone.

Swaastik Fit India · Product information and customer guidance

DARC stands for Double Automatic Reverse Cleaning. Where this feature is provided, the machine uses an automatic cleaning cycle involving changes in electrode polarity to help manage mineral scale buildup. Actual cleaning performance depends on the machine's design and incoming water quality. Automatic cleaning does not eliminate the need for inspection, descaling, or other maintenance when recommended by the manufacturer.

Swaastik Fit India · Product information and customer guidance

ORP means oxidation-reduction potential. It measures the tendency of a solution to participate in oxidation or reduction reactions under the measurement conditions and is usually expressed in millivolts (mV). ORP is not the same as pH, water purity, or a direct measurement of health benefits. A negative ORP reading alone does not establish that water is safer or more beneficial to drink.

Swaastik Fit India · Product information and customer guidance

Reverse osmosis (RO) is a purification process designed to reduce various dissolved substances and contaminants. A water ionizer uses electrolysis to alter the pH of suitable incoming water. These technologies serve different purposes and are not interchangeable. Whether you need RO, another purification method, or a pre-filter depends on your source water and the contaminants that need to be addressed.

Swaastik Fit India · Product information and customer guidance

Not every household needs the same setup. The correct arrangement depends on your source water, its tested quality, and the ionizer model's input-water requirements. If the water contains excessive dissolved salts or other contaminants, appropriate pretreatment may be necessary. TDS alone cannot identify every contaminant or establish that water is safe. Have your water assessed and confirm compatibility with the Swaastik technical team before installation.

Swaastik Fit India · Product information and customer guidance

TDS stands for total dissolved solids, commonly reported in parts per million (ppm) or milligrams per litre (mg/L). It estimates the amount of dissolved material in water, such as salts and minerals. TDS is useful for understanding water characteristics, but it does not identify individual substances or detect every harmful contaminant. Water safety should be evaluated using appropriate water-quality tests and applicable drinking-water standards.

Swaastik Fit India · Product information and customer guidance

You should not assume that a water ionizer alone removes or inactivates every pathogen, heavy metal, chemical, or other contaminant. Electrolysis and pH adjustment are not substitutes for a purification system validated for the contaminants in your water. Choose treatment based on a water-quality assessment and verified product specifications. If microbiological safety is a concern, use an appropriately validated treatment method.

Swaastik Fit India · Product information and customer guidance

Molecular hydrogen water is water containing dissolved hydrogen gas (H₂). Its hydrogen concentration can change with the production method, storage conditions, and time after preparation. The amount of dissolved hydrogen is different from pH and ORP. Research into potential health effects is ongoing, and a product's hydrogen-water feature should not be interpreted as proof that it treats or prevents disease.

Swaastik Fit India · Product information and customer guidance

Alkaline ionized water has a higher pH than neutral water, generally as a result of an electrolysis process. Ordinary drinking water can also vary in pH and mineral composition depending on its source and treatment. Neither a higher pH nor a particular ORP value automatically proves that water is purer, safer, or healthier. Safe drinking-water quality remains the priority.

Swaastik Fit India · Product information and customer guidance

Suitability depends on the water's composition, its pH, the treatment process, and the individual drinking it. Do not assume that water with a higher pH is automatically healthier or appropriate for everyone. Follow the machine's instructions and use water that meets applicable drinking-water quality requirements. If you have a medical condition, take regular medication, or have been advised to restrict certain minerals or fluids, consult your healthcare professional.

Swaastik Fit India · Product information and customer guidance

Do not assume that the same water setting is appropriate for every age group. Infants, particularly those who need formula preparation, should receive water prepared according to their healthcare professional's and formula manufacturer's instructions. For children, older adults, and people with health conditions, follow appropriate medical guidance. Use a suitable drinking-water source and the ionizer according to its instructions.

Swaastik Fit India · Product information and customer guidance

The safest general approach is to take medicines with the type of water specified in the medication instructions, commonly plain water. Water pH and mineral composition may matter for some medicines. Ask your doctor or pharmacist if you are unsure. Do not change your prescribed medication routine based on claims made about alkaline water.

Swaastik Fit India · Product information and customer guidance

A water ionizer is not a medical treatment, and alkaline water should not be promoted as a cure for acidity, diabetes, cancer, or other diseases. Evidence for specific health benefits varies, and claims should be supported by reliable clinical evidence. Do not replace prescribed treatment, medication, or professional medical advice with an alkaline-water product.

Swaastik Fit India · Product information and customer guidance

Installation depends on the model, your kitchen plumbing, available space, water pressure, and the source-water arrangement. Depending on the design, the unit may be placed on a countertop or installed using a supported mounting arrangement. The inlet connection, outlet tubing, and any required pretreatment should follow the product manual. Confirm installation requirements and any applicable service charges with Swaastik before placing an order.

Swaastik Fit India · Product information and customer guidance

Required space varies by model. Before buying, check the machine's dimensions, clearance requirements, inlet and outlet connections, and proximity to a suitable water supply and electrical outlet. Also allow enough room for operation, cleaning, and future servicing. Ask the Swaastik team for the exact dimensions of your selected model.

Swaastik Fit India · Product information and customer guidance

Filter replacement frequency depends on the filter type, incoming water quality, daily consumption, and the model's rated capacity. Do not rely on a universal replacement interval for every household. Follow the filter specifications and machine indicators, where available, and replace the filter as recommended by the manufacturer. A filter indicator does not replace necessary water-quality checks.

Swaastik Fit India · Product information and customer guidance

Follow the model-specific instructions for external cleaning, automatic cleaning cycles, filter changes, and descaling. The frequency of maintenance depends on water hardness, mineral content, usage, and the machine's design. Avoid unapproved cleaning chemicals or disassembly. If you notice an unusual taste, reduced flow, a persistent warning, or a change in performance, contact the service team.

Swaastik Fit India · Product information and customer guidance

The price depends on the model, plate configuration, purification features, and any currently available offer. Swaastik offers different water-treatment products, including alkaline water ionizers and water purifiers. For the latest model-wise MRP, applicable offer price, delivery charges, installation terms, and warranty, contact the sales team or visit the relevant product page. Confirm the final payable amount before ordering.

Swaastik Fit India · Product information and customer guidance

EMI availability depends on the product, payment provider, eligible card or financing option, and the terms available at checkout. Do not assume that every bank, card, or tenure qualifies for no-cost EMI. Contact the sales team to confirm the current options, interest or processing charges, tenure, and total payable amount before completing your purchase.

Swaastik Fit India · Product information and customer guidance

Warranty coverage depends on the specific product and its written warranty terms. Coverage may differ for the main unit, electrolysis chamber, electronic components, filters, and accessories. Before purchasing, request the warranty duration, covered components, exclusions, and service process for your chosen model. Keep your invoice and warranty documentation for future support.

Swaastik Fit India · Product information and customer guidance

Delivery and installation terms can vary by product, location, and the current offer. Ask the sales team to confirm whether delivery is free, whether courier charges apply, what installation includes, and whether any additional plumbing or accessories are chargeable. Request the complete payable amount before confirming your order.

Swaastik Fit India · Product information and customer guidance

You can contact Swaastik Fit India at +91 99996 81700 to ask about the available models, installation requirements, product specifications, and demo options. You can also use the contact page to submit an enquiry. Demo availability, location coverage, and appointment timings should be confirmed with the team.

Swaastik Fit India · Product information and customer guidance

For product enquiries, installation questions, maintenance guidance, or service requests, call +91 99996 81700 or email info@swaastikfitindia.com. Include your product model, purchase details, location, and a clear description of the issue so the team can understand your request. Ask the support team to confirm the applicable response time and service arrangements.

Swaastik Fit India · Product information and customer guidance